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FAQ
Frequently asked questions
General
We offer a wide range of sizes for kids from newborns to pre-teens. Each product has a size chart to help you choose the perfect fit for your child.
Once your order is shipped, you’ll receive an email with a tracking number.
Currently, we only ship within the India. We do not offer international shipping at this time.
You can reach our customer service team via email at kiddydrapes@gmail.com or by phone at +919080995587
Yes, we run special promotions from time to time. Follow us on social media (https://www.instagram.com/kiddydrapes_kidswear) for the latest updates and exclusive offers
If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, it may not be possible to make changes, but we’ll do our best to assist you.
Currently, we operate exclusively online, allowing us to offer high-quality products at affordable prices.
We accept major credit cards, UPI, and other secure payment methods. You can choose your preferred payment option at checkout
Shipping times vary depending on your location. Standard shipping usually takes 5-7 business days. For full details, check out our Shipping Returns page.
We accept returns only for damaged items. To initiate a return, please provide video evidence showing the damage, ensuring no cuts or edits in the footage. Returns must be requested within 3 working days from the delivery date. Please note that customers are responsible for one-way courier charges.
Yes, all our clothes are designed to be machine washable. Please check the care label on each item for specific washing instructions to ensure long-lasting wear.
We recommend washing our clothing in cold water with similar colors and tumble drying on low heat. Avoid bleach and dry cleaning for best results.
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